Issues it can help you with

Having DFVP practices for your channel mix should help maximise the possibility of:

  • all communications getting to everyone who needs them at a time and in a format they can always use.
  • every employee being able to provide feedback at any time, wherever they happen to be…

…so audiences and communicators alike can always have their finger on the pulse.

Course outcomes

This programme will show you how to set up or refine, and manage, an effective channel mix.


What’s in it for IC Specialists

  • More confidence
  • Less frustration and stress
  • More influence
  • More fulfilment
  • Enhanced career prospects

What’s in it for non-specialists

  • Enhanced ability to know what to pay attention to
  • Full access to everything they need
  • The ability to provide instant valuable feedback in-the-moment from anywhere

What’s in it for your organisation

  • Fully-connected employees
  • Fewer mistakes and misunderstandings
  • Less stress and frustration across the workforce
  • Better customer service
  • Enhanced reputation
  • Reduced business costs

Sample plaudits

“Excellent use of time & money. It provides:

  • A background understanding of the forces at work
  • Lightbulb moments that give you immediate solutions to problems at hand
  • Knowledge to build excellent future practices.”

April Donnelly
Internal Communication Manager – AXA

“I came in with an open mind, and took away so much that I am able to put together a complete toolkit for our organisation.”
Matt Twilley
Internal Communication Manager -Vodafone (Europe)



Four, 2 hour sessions

Pre-requisite learning

Communication GAMEs A & B

Class sizes

Minimum class size

  • for SMEs: 2
  • for larger organisations: 4

Maximum class size: 10

Inclusive support package

The course package includes:

  • A fully-scripted PPT presentation
  • Full documentation of the DFVP practices for Channel management
  • A follow-up one-to-one coaching session


Prices vary depending on the number of delegates you have. Progressive discounts apply to teams of more than four.

Download the course outline